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	<title>Live Internet Television &#187; Amazon</title>
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	<description>Live Internet Television Done Right.</description>
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		<title>Misleading marketing ploys to learn from</title>
		<link>http://blog.ivi.tv/2009/01/misleading-marketing-ploys-to-learn-from/</link>
		<comments>http://blog.ivi.tv/2009/01/misleading-marketing-ploys-to-learn-from/#comments</comments>
		<pubDate>Sat, 17 Jan 2009 18:13:46 +0000</pubDate>
		<dc:creator>Abigail Hamilton</dc:creator>
				<category><![CDATA[Innovation]]></category>
		<category><![CDATA[Amazon]]></category>

		<guid isPermaLink="false">http://blog.ivi.tv/?p=187</guid>
		<description><![CDATA[The Internet has so  many upsides that it&#8217;s easy to put on the rose-colored glasses and feel warm and fuzzy about all the meaningful community building, information sharing, and productivity it has enabled. Without looking at the ugly side. Which I was reminded of this morning looking at a CrunchGear post about Belkin paying people [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignright size-full wp-image-188" title="std1_f5d7230-4" src="http://blog.ivi.tv/wp-uploads/2009/01/std1_f5d7230-4.gif" alt="std1_f5d7230-4" width="250" height="322" />The Internet has so  many upsides that it&#8217;s easy to put on the rose-colored glasses and feel warm and fuzzy about all the meaningful community building, information sharing, and productivity it has enabled. Without looking at the ugly side. Which I was reminded of this morning looking at a <a href="http://www.crunchgear.com/2009/01/17/belkin-paying-65-cents-for-good-reviews-on-newegg-and-amazon/" target="_blank">CrunchGear post </a>about Belkin paying people 65¢ on <a href="http://en.wikipedia.org/wiki/Amazon_Mechanical_Turk" target="_blank">Amazon&#8217;s Mechanical Turk</a> to write positive reviews of its routers. That&#8217;s right&#8230;here&#8217;s the &#8220;job&#8221;:</p>
<blockquote><p><span style="color: #339966;">Positive review writing.</span></p>
<p><span style="color: #339966;"> * Use your best possible grammar and write in US English only<br />
* Always give a 100% rating (as high as possible)<br />
* Keep your entry between 25 and 50 words<br />
* Write as if you own the product and are using it<br />
* Tell a story of why you bought it and how you are using it<br />
* Thank the website for making you such a great deal<br />
* Mark any other negative reviews as “not helpful” once you post yours</span></p></blockquote>
<p>I read this and went to the comments on the post expecting to see a lot of healthy outrage about this incursion of corporate manipulation in product reviews.</p>
<p>Instead, the comments provided a discussion and demonstration of the need for OpenIDs on the Web to ensure identities (As in, <em>perhaps it was a Belkin competitor who posted this &#8220;job&#8221; to make Belkin look bad?</em> Seems so unlikely, it made me wonder if a Belkin employee was positing that very thought&#8230;) And the meme, &#8220;who trusts reviews by strangers anyway?&#8221;</p>
<p>I guess a cheap and dishonest sales ploy no longer offends? Have we become complacent?</p>
<p><strong>Update:</strong><br />
<a href="http://www.crunchgear.com/2009/01/18/belkin-replies-to-mechanical-turk-shilling/" target="_blank">Belkin issues a quick but fairly standard apology</a> promising to remove the posts, etc. Comenters remain cynical and unconvinced that the company is going to discontinue unethical practices — they think it got off easywith just a few bloggers picking up on the story. I still hope cynicism and skepticality don&#8217;t amount to complacency and tacit acceptance.</p>
<p>Update 2:</p>
<p><a href="http://i.gizmodo.com/5134652/belkin-employee-sheds-light-on-belkins-supposedly-dirty-practices?skyline=true&amp;s=x" target="_blank">Gizmodo discovered that the pay-per-review scheme is just a symptom</a> among many of deep problems.</p>
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